Orlando Lewellen
4120 Audras Way east apt.1334
Fort Worth, Texas 76116
Email: rvplew@yahoo.com
Phone: 817-528-0397
SALES: LICENSED INURANCE AGENT, LIFE AND HEALTH- 2008-PRESENT
Work Experience
United States Postal Service
01/06/2010 – 08/24/12
Hurst/Weatherford, Texas
USA
Description: Supervise carrier activities by evaluating daily workload making carrier and route
assignments. Supervise the distribution and dispatch of mail and other mail handling activities.
Ensure that proper procedures are followed related to receipt, recording, and delivery of
accountable mail and paper. Supervise window services to the public. Supervise window services
to the public and conduct audits of employee accountabilities. Establish work schedules and
allocate work hours to meet service requirements and reschedule assignments based on changes in
mail volume and staffing.
Analyze delivery operations, mail flow, and retail operations within the work unit using
observation and data analysis to make recommendations to improve operations. Currently
responsible for the “Stamp Stock Custodian”. Assisting with daily operation, reconciliation and
remediation for a “Million Dollar BMAU”. Involved in all facets of day to day operations at a
large-size Post Office.
Position Type - Postal
Position Grade – EAS 17
United States Postal Service
11/07/2009 – 01/07/2010
Benbrook, Texas
USA
Description: Supervisor for city and rural carriers and assisted in window operations. Maintained
carrier and customer relations and helped customers with their concerns. Responsible for weekly
posting schedules for all carriers. Supervise the distribution and dispatch of mail and other mail
handling activities. Ensure that proper procedures are followed related to receipt, recording, and
delivery of accountable mail and paper. And conduct audits of employee accountabilities.
Analyze delivery operations, mail flow, and retail operations within the work unit using
observation and data analysis to make recommendations to improve operations. Was involved in
all facets of day to day operations to maintain a safe and healthful environment for employees and
customers
Position Type - Postal
Position Grade – EAS 17
Associate Supervisor, Customer Services
Supervisor, Customer Service
Work Experience
United States Postal Service
08/15/2008 – 11/06/2009
Fort Worth, Texas
USA
Description: Supervise at the City View Station, was closing supervisor and rural supervisor and
assisted in city carrier operations. Posted weekly schedules for rural carrier and ensured proper
work methods were conducted and maintained. Assisted in the operations of the window
operations and also custodian duties. Ensured daily dispatch mail was tagged properly and ready
for DOV pick up. Ensured daily reports were done and properly maintained. . Was involved in all
facets of day to day operations to maintain a safe and healthful environment for employees and
customers.
Position Type - Postal
Position Grade – EAS 15
United States Postal Service
06/10/2001 – 08/14/2008
Fort Worth, Texas
USA
Description: Closing supervisor for the Jack D. Watson Carrier Annex. Supervise and involved
in all facets of day to day operations for one of the largest post office in Ft. Worth. Was the relief
Supervised as (204b) for PTR collections for the district, often closed at the Annex and
Collection.
At collection ensured that all mail boxes was pick up on time, and all scanners were properly
downloaded. . Establish work schedules and allocate work hours to meet service requirements
and reschedule assignments based on changes in mail volume and staffing. Prepared and
maintained the daily reports for the Annex and Collection. Ensure that proper procedures are
followed related to receipt, recording, and delivery of accountable mail and paper. As closing
supervisor ensured building and vehicles was secured at night, and daily dispatch was properly
tagged and prepared for pickup by plant truck.
Position Type - Postal
Position Grade – EAS 17 (204b)
United States Postal Service
08/10/1993 – 06/09/2001
Kansas City, Missouri
USA
Description: Was Letter Carrier at James Crews Station. Responsible for delivery and collection
of mail within a specified timeframe to homes and businesses. Selling Postal Services to
customers on route while maintain a high level of customer service.
Position Type - Postal
Position Grade – PS-06
Letter Carrier
Supervisor Customer Service (204b)
Supervisor Customer Service
Career Service (Armed Forces of the United States of America)
United States Army Veteran (Honorable Discharge) Squad Leader/Team Chief
04/15/1981 – 07/20/1992
United States of America
Description: Telecommunication/31C20 Radio Operator. Responsible for tactical
communications with Headquarters to convey orders and discussion to one command person to
another while in field. Installs, operates, and performs unit level maintenance on AM and
TACSAT (manportable) radios, HF data systems, SINCGARS, DTD AN/CYZ-10 and PLGR
AN/PSN-11; transposes, processes, transmits, receives, and maintains accountability for record
communications; installs, operates, maintains programs, and maintains accountability for
cryptographic devices and material; installs AM/FM antennas and antenna systems; operates and
maintains FBCB2; installs, operates, troubleshoots and performs PMCS on power generating
equipment and tactical vehicle equipment. Part of the Combat Information Center, I had to funnel
communication and data to provide ordered timely information to the battle command staff.
Knowledge and skilled with Morse Code in war time communication
Education
Northwestern High School
Flint, Michigan
USA
Associates Supervisor Program (ASP)
Fort Worth, Texas
USA
Tactical Communication Electronics
Bad Toelz, Germany
Primary Leadership Development Course
Berlin, Germany
Special Skills and Honors
• NCO Professional Ribbon
• German Marksmanship Badge, Bronze
• Commandants Certificate of Excellence
• International Morse Code/Vinson Net Controller
Knowledge in Word, Excel, Powerpoint, and C++ and SASS programming.
Knowledge in BMAU entry, policies, remediation and SOX compliance at a Million Dollar
BMAU.
Proficient in route count and inspections (1838c,3999,2248,RRMC,etc.) Knowledgeable in
WebEES, territory and/or line of travel.
06/01/1990 – 07/01/1990
03/05/1990 – 04/01/1990
09/11/1977 – 06/21/1979
Education Level: High School Diploma
06/11/2007 – 10/28/2007
References
Jack Simpson
Donna Huffstuttler
Aaron Farmer
Postmaster
Postmaster
Supervisor Customer
Service
817-901-8970
817-304-4487
817-596-7174
Knowledge, Skills, and Abilities Qualifications (KSA)
Decision Making - In my current position, decision making by evaluation information and taking
appropriate action to meet a desired goal is commonplace, and handling multiple jobs
simultaneously is a must. Weatherford Post Office has 47 routes, a Million Dollar BMAU,
Contract Postal Units, 4hr dedicated collection route, and a Retail Operation with 7-10K + Walk
in Revenue consistently. With the first truck arriving at 3:00 and Dispatch of Value at 18:40, my
task is to run efficient clerk and carrier operations in an attitude of responsive service to
customers while meeting strict deadlines. By constantly matching work hours to workload,
adjusting territory, and through office and street observations/inspections I have maximized City
Delivery Operation.
Operation Budget – With our current operating it is necessary to be prudent with supplies,
facility costs, and FAMS. However, the ability to maintain operating cost and expenditures in
relationship to an authorized budget almost directly correlates with ability to plan and schedule
work, as labor cost is the vast majority to the budget. By delegating work according to current
employee abilities, giving clear expectations, and understanding the ability for growth of each
person, my employees have ownership and accountability in their work.
Safety – The most important task as a management official is to provide a safe and healthful
environment for employees and customers. It is critical to have total employee involvement.
Every accident is preventable. At the Weatherford Post Office, our Near Miss/1767 program has
identified hazards and unsafe practices which were abated before an accident happened. Through
training and written programs I have tracked safety and health programs per PEG guidelines in
the safely toolkit. Weekly Safety Talks and JSAs have kept safety at the forefront of daily
activities, and safety and Health Committee meetings have continued employee involvement.
Proper administration of our Safety Program concerning work and home-life safety has kept
injury and absenteeism to a minimum, which positively impacts our families and work
productivity. We were recently recertified as a VPP Star site.
Communication – As a Supervisor, it is important to handle all matters, especially when the
other supervisors have left for the day. To ensure I understand what need to be done, I document
instructions. Afterwards, I have a group meeting with the workers to let them know what was to
be done. This helps the workers to know exactly what was expected of them. Daily, I practice the
same method of documentary to ensure communications is relayed effectively. I take messages,
leave notes and make calls throughout the day, so it is important that my communication skills
are comprehendible. In the afternoon information for the morning supervisor is gathered and must
be received upon their arrival the following day. If I am not clear in my communications, they
may have some difficulties in their scheduling that day.
Labor Relation – Most issues are related to overtime equitability and correcting employee
deficiencies. With regular meetings and dialogue with local unions, most Article 8 issues can be
avoided entirely, and management rights can prevent grievances during emergency operation.
Discipline in Postal Service must be for just cause and corrective in nature. Corrective action is a
powerful tool to control absenteeism and employee deficiencies, which directly relates to
efficiency of operations. Management’s right to discipline employees is fundamental and
essential to maintain a productive workplace.
Diverse Workforce – The USPS is committed to achieving an environment that respects and
values a diverse workforce. Diversity is strength for our organization and promotes innovation,
creativity, and growth of existing concepts. To discriminate against someone because of race,
color, religion, sex, national origin, age, or disability is not only morally wrong, but against the
law.
Leadership – I can define assignments clearly and delegate work effectively and fairly. I can deal
objectively with subordinates and train/develop employees to their fullest capacity of growth. If
you chose me for this position you are getting a leader to motivate and teach a team to take
ownership in an efficient operation.